Morospin Casino Privacy Policy 2026

When you open an account, we ask for your email address, password, preferred currency, name, date of birth and residential address. As you use your account, we also record deposits, withdrawals, bonus activity, game history and support conversations. If we run identity (KYC) checks, we collect copies of documents such as a passport or driving licence, proof of address and, where relevant, proof of payment method ownership. Technical data, including your IP address, device type, browser and language settings, is gathered automatically when you visit.

We use your information to create and manage your account, process payments, deliver games and credit bonuses correctly. Identity and address details let us confirm you are of legal age and who you say you are, which we must do before any withdrawal. Technical data helps us keep the platform stable, spot suspicious behaviour and improve the lobby experience. With your agreement, we also send promotional messages about offers such as our welcome package, and you can opt out of these at any time without affecting your ability to play.

We process data only where we have a valid reason. Most of it is necessary to perform our agreement with you, such as running your account and paying out winnings. Some processing is required by law, including anti-money-laundering checks, age verification and record keeping. Other activities rest on our legitimate interests, like fraud prevention and platform security, balanced against your rights. Marketing communications depend on your consent, which you can withdraw whenever you choose through your account settings or by contacting our team.

We do not sell your personal information. We share it only with parties who help us operate: payment providers handling Visa, Mastercard, Neosurf, Bitcoin and bank transfer transactions, identity verification services, game studios and live-casino suppliers needed to run sessions, and technology vendors for hosting and analytics. Each is expected to protect your data and use it solely for the service they provide. We may also disclose information to regulators, courts or law enforcement when the law requires it, including to our licensing authority, the Curacao eGaming regulator.

We hold personal data only as long as there is a genuine need. Account and transaction records are kept while your account is active and for a period afterwards to meet legal, tax and anti-money-laundering obligations. KYC documents are retained for the periods those rules demand, even if you close your account. Marketing preferences are kept until you withdraw consent. Once a retention period ends, we delete the data or anonymise it so it can no longer be linked to you.

Depending on where you live, you may have the right to see the data we hold about you, correct anything inaccurate, ask for deletion, restrict or object to certain processing, and request a portable copy. You can also withdraw marketing consent at any point. Some requests may be limited where we are legally obliged to keep records, for example verification documents. If you are unhappy with how we respond, you have the right to complain to your local data protection authority.

Data travelling between your device and our servers is protected with SSL encryption. Access to personal records is restricted to staff who need it for their role, and sensitive documents submitted for verification are handled under stricter controls. We verify accounts before releasing withdrawals, which also helps guard against unauthorised access. No online service can promise absolute security, so we encourage you to use a strong, unique password, keep your login details private and tell us promptly if you suspect misuse.

We use cookies and comparable technologies to keep you signed in, remember your language and currency, measure how the site performs and, where you allow it, tailor marketing. Essential cookies are required for the site to function, while analytics and advertising ones depend on your choices. You can adjust your preferences through your browser or the consent banner. For a full breakdown of each category and its purpose, please read our separate cookie policy.

Our responsible gambling tools, such as deposit limits and self-exclusion, rely on information about your activity, and we use that data to honour the settings you choose. Gambling should stay entertainment, never a way to make money, and it is intended for adults only. If play stops feeling enjoyable, please use the tools in your account or contact our support team, available around the clock, and consider reaching out to an independent support organisation in your area.

To exercise any right described here, or to ask a question about your data, contact our Data Protection Officer through the support team via live chat or by email. We may ask you to confirm your identity before acting on a request, and we aim to respond within the timeframe set by applicable law. We may update this policy as our services or legal duties change. When we make significant changes, we will notify you, and the revised version will always show its latest update date.